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Malaysia Privacy Policy for Your Account

Our Privacy Policy explains how we collect, use, store and protect account data when you open your borneo777 account, enter lobby areas such as Immersive Roulette or Golden…

Account data scopeCookie choicesPayment record handlingAccess request path

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How We Use Malaysia Payment Data

borneo777 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy covers data you give us during account creation, identity checks, payment use, lobby access, promo board viewing and support conversations. We collect only the details needed to run your account, meet legal checks, secure the wallet, resolve payment queries and record consent choices. Where

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access or eligibility is mentioned, it depends on local law and is available where local law permits. Payment records may include transaction references, bank status messages, timestamps and wallet balance changes linked to Touch 'n Go, GrabPay, Boost dan FPX. We do not sell your account
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data. Sharing is limited to service providers that help with verification, security monitoring, payment processing, hosting, analytics or customer help, and each must handle the data for the stated purpose only. You can ask us to check, correct or remove eligible records.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Contact Routes for Privacy Requests

Privacy requests need a clear path, so we separate account help from data questions where possible.

Privacy Email Send a privacy request from the email linked to your account and include the account name, request type and a brief reason. We reply after matching the request to your account records.

Live Chat Privacy Queue Open chat from your logged-in account if your question involves cookies, login history or payment references. Our team can record the case and move sensitive matters to email when documents are needed.

Account Settings Request Use the account settings form when you need profile details corrected or consent choices changed. We log each request with a timestamp so you can follow the privacy case later.

ACCOUNT SAFETY

Security and Retention in Account Records

Data handling is built into the account flow, not treated as an afterthought. We use access controls, encrypted transmission, activity logs and limited staff permissions for account, wallet and support records.

Account Data Handling

We use account data for login checks, wallet operation, identity matching and support replies. Staff access is limited by role, and sensitive actions leave a record so unusual changes can be checked.

Cookie Controls

Cookies help us remember sessions, language choice and device signals. You can change browser settings, but some cookies are needed for login security, account continuity and fraud detection across devices.

Payment Record Care

Touch 'n Go, GrabPay, Boost dan FPX records are used to match payment status with your wallet. We keep references, timing and account links only for processing, dispute checks and legal records.

Login Security

We record device type, IP address, session timing and failed access attempts to protect your account. If a login pattern looks unusual, we may ask for extra checks before changes continue.

Retention Periods

Some records must stay longer because of payment disputes, account queries or legal duties in Malaysia. When the purpose ends, we remove, anonymise or reduce the record to what is still required.

Correction Requests

If your name, phone number, email or wallet reference is wrong, contact us with the correct details. We may request proof before changing records that affect account access or payment history.

Privacy Questions for Malaysia Account Holders

These answers explain common privacy choices for your account, wallet records and device data. They do not replace the full policy, but they help you decide what to send us when you need access, correction or deletion. If your request involves legal rights in Malaysia, we may need to verify identity before taking action.

We collect details needed to create and protect your account, such as name, contact details, login records, device signals and wallet activity. Extra checks may apply when account access or payments need verification.

We use Touch 'n Go and GrabPay references to match payment status with your wallet records. We do not receive every detail from your wallet provider, only data needed for processing and support checks.

Yes. Contact us from the email or logged-in account linked to your profile and state that you want account data access. We may verify identity before sharing a copy or explaining limits.

Cookies keep your session active, remember settings and help identify unusual access patterns. You can manage cookies in your browser, but blocking required cookies may affect login, wallet display or account security checks.

We share data only when needed for hosting, verification, payment processing, analytics, security checks or support tools. Those providers must use the data for the assigned service, not for unrelated purposes.

You can request deletion of eligible account data by contacting support with your account details. Some records may remain where payment disputes, legal duties or security records require retention for a defined period.

When we update the Privacy Policy, we change the page text and may notify you through account messages or email where the change affects how your data is used or stored.

Malaysia Privacy Policy for Your Account

Contact Routes for Privacy Requests

Security and Retention in Account Records

Account Data Handling

Cookie Controls

Payment Record Care

Login Security

Retention Periods

Correction Requests

Privacy Questions for Malaysia Account Holders

01 What data do you collect when I open an account?

02 How is my Touch 'n Go or GrabPay data handled?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy choices?

05 Do you share my data with other companies?

06 Can I ask you to delete my account data?

07 How will I know if this policy changes?

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